Legal
Privacy Policy
Last updated: May 2026
We take your privacy seriously. This page explains exactly what data we collect and why. No legalese games.
1. Information We Collect
We collect information you provide directly to us, such as when you request a service, sign up for a maintenance plan, or contact us. This may include your name, email, phone number, and address.
2. SMS Messaging
We collect phone numbers for the purpose of sending service updates, appointment reminders, and promotional messages. Phone numbers and messaging data are NOT sold or shared with third parties for marketing purposes. Message and data rates may apply. Message frequency varies.
3. How We Use Information
We use the information we collect to provide, maintain, and improve our services, to communicate with you about your account and our services, and to provide customer support.
4. Data Protection
We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access. You may request your data be deleted by contacting us at hello@frostandflame.com.
