Meet the Team
The Real People Behind Your Comfort.
We don't just send a truck. We send a professional who lives in your neighborhood and cares about your home. Meet the Frost & Flame family.
📞 Experience the AI as if you were the customer
Jake Morrison
Founder & Lead Tech
14 years in the trade. NATE-certified. Probably knows your AC brand better than the company that made it.
Sarah Morrison
Co-Owner & Ops Manager
Runs the front office and dispatch. The reason your appointment actually happens on time.
Carlos Mendoza
Service Manager
22 years in HVAC. Oversees every service call before it goes out and every truck before it rolls.
Denise Walker
Install Manager
Came up through the trade as one of the few women installers in Orange County. Manual J load calculations are her religion.
Marcus Reid
Senior Service Tech
10 years with Jake. Specializes in heat pumps and high-efficiency systems. Quiet, thorough, and reliable.
Tyrell Banks
Senior Install Lead
12 years in the trade. The drop cloths are perfectly placed, and the lines are perfectly run when Tyrell is on site.
Megan O'Brien
HVAC Service Tech
5 years in the trade. EPA certified. Loves the problem-solving side of diagnostics and complex repairs.
Vikram Patel
IAQ Specialist
Our Indoor Air Quality expert. Tests, recommends, and explains air quality systems in language you can understand.
Eli Cooper
Junior Service Tech
Year two in the trade. Works under Marcus and learns something new on every call. The future of our shop.
Janelle Foster
Lead Dispatcher
The voice you hear when you call. Janelle can fit a tech into an 'impossible' schedule like a Tetris champion.
Ricky Tran
Comfort Advisor
Handles new system estimates and walks homeowners through options without ever using high-pressure tactics.
Elena Rodriguez
Customer Happiness Coordinator
With a background in hospitality and a heart for service, Elena ensures every customer feels like family. She's the one who follows up after your install to make sure you're 100% happy.
Plus 4 more technicians, 2 installers, and 1 additional dispatcher who keep things running.
Ready to Work With the Best?
Experience the difference that an honest, professional team makes. Call us now and we'll have a technician at your door fast.
Call (949) 779-8006📞 Experience the AI as if you were the customer
